DoaghEquestrianDeals.co.uk is a website owned and operated by:

Doagh Equestrian

10 Ballyclare Road, Doagh, County Antrim, Northern Ireland, BT39 0PE

Tel: 028 9335 2282

Email: service@doaghequestriandeals.co.uk

How to order

Simply browse our range of products, making your selections, until you are ready to purchase.

Clicking on a product image will expand it to allow closer inspection of the product.

Please refer to our handy Size Guides if you don’t readily know your size required.

Once you are ready to checkout, simply click on your Shopping Cart and fill in the details required.  If you register with us, your address details will be retained on your account for future orders.

Once an order has been successfully checked out & payment accepted, please assume we have entered a contract for the supply of the goods specified.

If we have any queries regarding your order, we will contact you via email as soon as possible.

Accepted forms of payment

We accept most major credit cards via Paypal.  If you don’t have a Paypal account, you can still pay using your credit card as a guest.  Paypal provides a completely secure payment environment.

If you wish to pay by any other method (cash, cheque, bank transfer, etc.), please contact Customer Services and we will try to oblige where possible.

Delivery

All of our products are shippied directly from stock at our premises.  We will ship all orders within 2 working days, offering a maximum delivery time of 5 days (7-14 days overseas).  In reality, most orders within the UK and Ireland will be delivered within 2-3 days of order.

We use Royal Mail and ParcelForce for our deliveries, offering online package tracking via their respective parcel tracking services.  All deliveries will require a signature upon receipt.

We will ship to most countries worldwide.  Simply follow through our Checkout process to confirm eligibility or shipping costs.

Current Shipping Prices are available HERE.

Returns and Refunds

We offer a simple 14-day returns guarantee, whereby any item returned to ourselves undamaged will receive a full exchange or refund.  Shipping costs cannot be refunded unfortunately.

If you receive goods which are damaged in transit, or if you are unhappy with your goods in any way, please contact Customer Services as soon as possible and we will endeavour to sort any problems out to your full satisfaction.

You can be reassured that our 40 years of business have been built upon our excellent approach to customer service and our reputation matters to us a great deal.  We will always ensure that any queries are dealt with promptly and with full satisfaction guaranteed.

Please try to return items in their original packaging where possible, as we cannot be held responsible for any damage incurred during the returns procedure.

Privacy

We only hold basic delivery address and contact details for registered customers, no payment details are retained of any kind.  All data is held in accordance with The Data Protection Act, 1998 & our procedures have been updated to take account of the new General Data Protection Regulations. Please see our full Privacy Policy for details.

We will never disclose your information to any 3rd party, or attempt to sell your information in any form of marketing list.

Anyone who registers with our website, or who subscribes to our Newsletter will receive periodical Newsletters containing special offers, promotions, useful equestrian advice, etc.  Our Newsletters are produced approximately once per month, so you can expect not to receive any more than 12 per annum.

If you wish to Unsubscribe from our Newsletter, please send us an email with your details (the email address we send the newsletter to will be sufficient) and we will remove you immediately.

Enquiries

Doagh Equestrian Deals is a website operated by Doagh Equestrian, 10 Ballyclare Road, Doagh, County Antrim, Northern Ireland BT39 0PE.

Please use our Contact Us page to get in touch regarding this website or any content therein.  We pride ourselves on our excellent Customer Service, so we endeavour to deal with all enquiries promptly.

Legal obligations

All products and legal obligations are subject to the laws of UK and Northern Ireland.

Standard Distance Selling regulations apply.

Use of our website

You are permitted to use our website for your own purposes and to print and download material from this Website provided that you do not modify any content without our consent. Material on this website must not be republished online or offline without our permission.

The copyright and other intellectual property rights in all material on this Website are owned by us or our licensors and must not be reproduced without our prior consent.

Exclusion of liability

We take all reasonable steps to ensure that the information on this Website is correct. However, we do not guarantee the correctness or completeness of material on this Website. Neither we nor any other party (whether or not involved in producing, maintaining or delivering this Website), shall be liability or responsible for any kind of loss or damage that may result to you or a third party as a result of your or their use of our website. This exclusion shall include servicing or repair costs and, without limitation, any other direct, indirect or consequential loss.

Thank you for your custom.