All of our products are shipped directly from stock at our premises in Doagh, Northern Ireland.

We will ship all orders within 2 working days, offering a maximum delivery time of 5 days (7-14 days overseas).

In reality, most orders within the UK and Ireland will be delivered within 2-3 days of order.

We use Royal Mail & ParcelForce for our deliveries, offering online package tracking via their respective parcel tracking services.

All deliveries will require a signature upon receipt, except smaller items which will simply arrive via normal post.

Returns

We offer a simple 14-day returns guarantee, whereby any item returned to ourselves undamaged will receive a full exchange or refund.  Shipping costs cannot be refunded unfortunately.

If you receive goods which are damaged in transit, or if you are unhappy with your goods in any way, please contact Customer Services as soon as possible and we will endeavour to sort any problems out to your full satisfaction.

You can be reassured that our 40 years of business have been built upon our excellent approach to customer service and our reputation matters to us a great deal.  We will always ensure that any queries are dealt with promptly and with full satisfaction guaranteed.

Please try to return items in their original packaging where possible, as we cannot be held responsible for any damage incurred during the returns procedure.

We would ask that you contact Customer Services prior to returning any item, to ensure prompt attention.

Returns address:

Doagh Equestrian Deals (Returns)

10 Ballyclare Rd

Doagh

Ballyclare

Co Antrim

BT39 0PE